Refund policy

Refund Policy

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be: in the same condition that you received it; unworn or unused, with tags; in its original packaging; accompanied by the receipt or proof of purchase.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, including: perishable goods (such as food, flowers, or plants); custom products (such as special orders or personalized items); personal care goods (such as beauty products); hazardous materials, flammable liquids, or gases; please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

How to Start a Return

To initiate a return, please contact us via contact us form. If your return is accepted, we will provide a return shipping label and instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

For any return-related questions, feel free to contact us via contact us form.

Refunds

We will inform you once we have received and inspected your return, and let you know whether the refund has been approved. If approved, the refund will be processed automatically to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.